Hello !

I’m Ananjay

I currently work as a Senior IT Administrator, handling IT Security, IT Operations, Asset management and IT support at Diagnal Technologies.

I’ve built my foundation over the past 4 years keeping systems running and users sane, but over time, Cybersecurity has became more than just a task in the mix for me. I’ve been securing all that I manage, and now I’m laser-focused on sharpening that edge further. Through the years I learned the ecosystem inside and out, and I’m now focused on strengthening defenses and future-proofing it.

Curiosity has always pushed me to explore what’s next. My work reflects that mindset; each project and challenge I’ve taken on shows how far that drive has taken me. Feel free to dive in and see the journey for yourself.

Experience

Diagnal Technologies Pvt. Ltd. -- 2023 - Present

IT Administrator → Senior IT Administrator [ Organisation Wide ]

Security & Awareness: Conducted security audits and executed company-wide security awareness programs, compliance assessments including simulated phishing campaigns, to strengthen Cybersecurity posture.
Asset Lifecycle Management: Managed IT asset lifecycle — from procurement and deployment to disposal and auditing of 400+ assets.
Networking & Infrastructure: Administered and troubleshot corporate networking infrastructure, FortiGate firewall configuration, Forticlient VPN, Filtering and policy management. Optimized the setup to handle large-scale QA operations, ensuring efficient performance under high asset and bandwidth demands.
End-user Support: Provided end-user IT support, maintained a knowledge base, and ensured minimal downtime through timely issue resolution.
SaaS Admin & Licensing: Handled SaaS application administration - GWS, Slack, Jira, Confluence, Timetracker, Notion, ITAM, user onboarding/offboarding and license management.
Logistics & Cross-team Ops: Managed organization-wide logistics operations, ensuring smooth coordination across departments. Collaborated closely with the Finance team on IT and Office Operations to maintain cost efficiency and budget control.
Policy & Compliance: Contributed to IT policies and procedures, and assisted in preparation for ISO 27001 compliance.

Reflection : I’m currently in this role, and I enjoy the work I do here.

IBM India Pvt. Ltd. & Kyndryl India Pvt. Ltd. -- 2021 - 2022

SCCM Administrator ( Project - Ma’aden Saudi Arabian Mining Co. )

SCCM Administration & Software Deployment: Packaged, tested, and deployed applications across 5,000+ endpoints using Microsoft SCCM, ensuring minimal downtime and version compliance.
Patch Management & Compliance Reporting: Managed monthly Windows patching cycles, monitored compliance dashboards, and reported remediation status to leadership.
L3 Technical Support & RCA: Handled escalated incidents, performed Root Cause Analysis (RCA), and provided permanent fixes to reduce repeat issues.
Service Delivery & SLA Management: Oversaw ticket triaging, enforced SLA adherence, and collaborated with cross-functional teams for faster resolution.
Active Directory & Release Management: Executed AD user/group management, conducted User Acceptance Testing (UAT) and Pilot rollouts, and coordinated production releases.

Reflection : Starting my career at IBM as a fresher was both challenging and rewarding. I was entrusted with responsibilities beyond my experience (Day 1 as an SME), and I did my best to rise to the occasion. I owe much of my growth to a supportive manager who believed in me and a senior colleague whose guidance I still value deeply.

A brief on what I can do for you

Infrastructure Security
Network Administration / Network Systems / Network Security
Auditing and Compliance
Root Cause Analysis / Troubleshooting / Issue Resolution
Systems Administration / SaaS Administration / Cloud Platforms
Repackaging / Testing / Deployments / Monitoring / Reporting
Technical Support / L2 and L3 Support / Device Support
Security Awareness and Training, Simulations and Assessments
IT Asset Management / Asset Lifecycle (procurement → deployment → disposal)
Vendor Management / Contract Negotiation
Cost Optimization / ROI / Value Maximization

Certifications

Core Certifications

Fundamental Certifications

Recognitions

Most Valuable Player 2024 - 2025 — Non-Engineering Division. Selected through department voting, with the final decision made by Diagnal management.

Performance Award 2022 — Awarded based on both individual & worldwide business unit performance.

Special Award 2021 — Received during the transition from IBM India to Kyndryl India, awarded to select team members based on performance.

Thank you for your curiosity. If you’ve made it this far, might as well say Hi ! My contacts are below.

Contacts

Ananjay Girish

Trivandrum, Kerala, India

+91 7025158020

ananjaygirish1997@gmail.com